Jo Shayler at Holidaysplease - Landline: 01255 851 708; Mobile: 07449 521 030

We combine personal service with the convenience of the internet to find you the perfect holiday.

Customer service lies at the very heart of our business. Many businesses may say this but we can prove it....

We have been ranked no.1 for customer service out of more than 200 holiday companies in the UK. See: http://www.holidaysplease.co.uk/trustpilot/

Unlike other companies, once you have booked your holiday you can still speak to me for any questions or issues that you may have. You also have my direct home line and mobile and can even speak to me during the evening and weekends.

We are an independent travel company and so we can search the whole market for the best operator for you, not for us. Our holidays offer excellent value because we have access to all the major tour operators in the travel market. This ensures we remain independent and have the flexibility to provide you with the best holiday package to suit your specific needs and budget.

Also, without the expense of a high street store means that we can pass on more of this saving to you and offer some superb holidays for your budget. We also offer our customers many other complimentary perks and services such as our honeymoon gift list.

We are members of ABTA (Number: 65310) which means you have the benefit of ABTA's assistance, code of conduct and some financial protection.

However having financial protection in place is only half the story. It's obviously best for companies not to become insolvent in the first place! Because of our significant repeat customer rate we do not spend as much money on marketing as other companies and the resulting low overheads allow us to cope with situations such as volcanic ash clouds, airline strikes and the suchlike. We have continued to grow, remain profitable and even thrive during the recession.

Tags: Travel Company,Travel Agency