Mid Suffolk District Council - 0845 606 6170/ 01449 724500

Mid Suffolk District Council is based in the heart of East Anglia providing a wide range of services for local people, our simple purpose is to make our services accessible for our community.

Telephone: 0845 606 6170 or 01449 724500
Fax: 01449 724627
SMS text mobile: 07827 842833
Email: customer.service@midsuffolk.gov.uk or webinfo@midsuffolk.gov.uk

Visit us

You can also visit the council premises to make enquiries. Customer Service Direct (CSD) is a partnership between Suffolk County Council, Mid Suffolk District Council and BT, bringing together your council services in one place.

CSD Customer Service Centres

Here you can find an A-Z of council services (PDF, 109Kb)


Key contacts:

Admissions: 0845 600 0981

Automated telephone payment line: 0845 303 9482

Bin collections: 0845 606 6045 or email: recycling@midsuffolk.gov.uk

Benefits Helpline: 0845 606 6080

Blue Badge Enquiries: 0808 800 4005 or email: customer.first@csduk.com

Council Tax helpline: 0845 603 4713

Customer First Social Services: 0808 800 4005 or email: customer.first@csduk.com

Planning, please email: planningadmin@midsuffolk.gov.uk

Contact Telephone Email
Complaints 01449 724681 complaints@midsuffolk.gov.uk
Freedom of Information 01449 724673 freedom@midsuffolk.gov.uk
Members Secretary 01449 724674 members@midsuffolk.gov.uk

Minicom

Mid Suffolk is offering a new service to enable residents who have hearing impairments to get in touch.

The system, which is called "SMS Text Mobile", allows residents to contact the Council , by using a text facility that most people have available to them through their mobile phones. This builds upon the already existing Internet, E-mail and Fax methods that are available for individuals to contact the Council

The system is now operational and is checked on an hourly basis to ensure that we quickly react to any issues or questions . To use the service, please text your name and query too: 07827 842833.

Tags: Government Organization,County